How to Successfully Blend AI with Operations
How to Blend AI with Operations This past Friday, I spent two hours training a team member on the process flow for one of our managed services offerings—a product line I created six years ago. Over time, the processes involved had evolved and been refined, but due to some serious lack of oversight, client satisfaction […]
From Poker Tables to Boardrooms: How AI Can Help You Avoid Tilt
From Poker Tables to Boardrooms: How AI Can Help You Avoid Tilt The concept of going on tilt in poker—letting a bad streak cloud your judgment—is one of the biggest money losers in the game. Tilt happens when you hit a rough patch, feel unlucky, and start making irrational decisions. Whether in poker or business, […]
AI and the billionaire dilemma
AI & The Billionaire Dilemma Introduction: AI and the Billionaire Dilemma I recently finished reading Supremacy by Parmy Olson, a fascinating overview of how artificial intelligence powerhouses—primarily Google and OpenAI—have shaped the AI landscape over the last decade. One of the most striking ideas in the book concerns how the billionaire class might perceive their […]
The Chimpanzee AGI Paradox
The Chimpanzee AGI Paradox My first introduction to the question of AI came through the concept of the Turing Test, popularized by the book The Most Human Human. Every year, researchers conduct conversations via text to see if humans can distinguish AI from real people. In our current media landscape, headlines about Artificial General Intelligence […]
AI vs Human – Emotion Factor
Humans vs. AI: The Emotional Factor In the fast-paced world of cybersecurity, particularly within identity management, the stakes are high. We help large organizations automate access to applications and manage users’ digital identities throughout their relationship with the organization. While our work revolves around software, I often liken it to a physical machine—one with the […]
How You Do Something Is How You Do Everything: A Life Lesson Enhanced
How You Do Something Is How You Do Everything: A Life Lesson Enhanced In our quest to understand ourselves, we often overestimate our complexity. Humans like to think of themselves as multi-faceted and nuanced, but in reality, our patterns of behavior reveal a surprising simplicity. Over the years, I’ve focused on a concept that has […]
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